Privacy Policy
At Alfamale Tours And Safaris (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://alfamaletoursandsafaris.com/, make a booking, or interact with us via email, phone, or in person.
Please read this policy carefully. If you do not agree with the terms, please do not access our site or use our services.
1. Who We Are
Company Name: Alfamale Tours And Safaris
Email Address: info@alfamaletoursandsafaris.com
Phone: +255 742 740 887
Visit Office: Mloka, Rufiji, Tanzania
2. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Make an inquiry or booking: Name, Email address, Phone number, Nationality, Passport details (for booking purposes), Date of birth, Dietary restrictions or medical conditions (optional but necessary for your safety).
- Use our website: IP address, Browser type, and browsing behavior (via cookies).
- Make payments: Billing address and payment details. (Note: We do not store full credit card details on our servers; this is handled by secure third-party payment processors).
3. How We Use Your Information
We use the information we collect to:
- Process and manage your bookings: This includes arranging accommodations, park entries, and flights with our partners.
- Communicate with you: Send booking confirmations, updates regarding your itinerary, and important safety information.
- Improve our services: Analyze website traffic and customer preferences.
- Comply with legal obligations: Such as visa processing or reporting requirements by local tourism authorities in Tanzania.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we must share your data with trusted partners to deliver your safari experience, including:
- Hotels, Lodges, and Camps: To secure your accommodation.
- Local Government Agencies: As required by Tanzanian law for park entry (e.g., Tanzania National Parks – TANAPA) and border crossings.
- Payment Processors: To securely process transactions.
- Third-Party Service Providers: Such as IT support and email marketing platforms who agree to keep your data confidential.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal data. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Your Data Rights
Depending on your location (especially if you are a resident of the European Union), you have the following rights regarding your data:
- The right to access your personal data.
- The right to rectification if your data is incorrect.
- The right to erasure (“right to be forgotten”).
- The right to restrict processing.
To exercise these rights, please contact us at info@alfamaletoursandsafaris.com.
7. Cookies and Tracking Technologies
Our website may use “cookies” to enhance your experience. You can set your browser to refuse cookies, but this may limit your ability to use some parts of our Site.
8. Third-Party Links
Our website may contain links to external sites (e.g., our lodge partners, payment gateways). We are not responsible for the privacy practices of these other sites.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: info@alfamaletoursandsafaris.com
- Phone: +255 742 740 887
- Visit Office: Mloka, Rufiji, Tanzania